I’m a CRM specialist, uniquely qualified in both Salesforce.com and Microsoft Dynamics 365.

I’ve been working with Salesforce since 2016 and hold seven certifications.

• Salesforce Certified Administrator
• Salesforce Certified Advanced Administrator
• Salesforce Certified Platform App Builder
• Salesforce Certified Platform Developer I
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Community Cloud Consultant

I’ve been working with Microsoft Dynamics CRM since 2008. I’ve led projects in consumer products, subscription services, government, healthcare, and distribution. I sell CRM projects, code, train, do business analysis, you name it. And I’m eager to share what I know.

I’m based in Boston and you can reach me at @BobHatcher or via LinkedIn.